*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--blue: #2563eb;--blue-light: #dbeafe;--blue-dark: #1d4ed8;--green: #16a34a;--green-light: #dcfce7;--red: #dc2626;--red-light: #fee2e2;--amber: #d97706;--amber-light: #fef3c7;--gray-50: #f8fafc;--gray-100: #f1f5f9;--gray-200: #e2e8f0;--gray-300: #cbd5e1;--gray-400: #94a3b8;--gray-500: #64748b;--gray-600: #475569;--gray-700: #334155;--gray-800: #1e293b;--gray-900: #0f172a;--radius: 10px;--radius-sm: 6px;--shadow: 0 1px 3px rgba(0,0,0,.08), 0 1px 2px rgba(0,0,0,.06);--shadow-md: 0 4px 12px rgba(0,0,0,.1)}body{font-family:-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--gray-100);color:var(--gray-800);font-size:15px;line-height:1.5;min-height:100vh}.view-switcher{background:var(--gray-900);border-bottom:1px solid rgba(255,255,255,.08);position:sticky;top:0;z-index:100}.switcher-inner{max-width:1100px;margin:0 auto;padding:0 24px;height:56px;display:flex;align-items:center;justify-content:space-between}.switcher-brand{font-size:18px;font-weight:700;color:#fff;letter-spacing:-.3px}.brand-year{color:var(--blue)}.switcher-tabs{display:flex;gap:6px}.tab{background:transparent;border:1px solid rgba(255,255,255,.12);color:var(--gray-400);padding:6px 16px;border-radius:7px;font-size:14px;cursor:pointer;transition:all .15s}.tab:hover{background:#ffffff0f;color:#fff}.tab.active{background:var(--blue);border-color:var(--blue);color:#fff}.page{max-width:1000px;margin:0 auto;padding:24px 20px 48px}.status-dot{font-size:12px;font-weight:500}.status-dot.online{color:var(--green)}.status-dot.offline{color:var(--red)}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:20px;flex-wrap:wrap;gap:12px}.header-left{display:flex;align-items:center;gap:14px}.clinic-icon{font-size:36px}.page-header h1{font-size:22px;font-weight:700;color:var(--gray-900);line-height:1.2}.header-stats{display:flex;gap:20px}.stat{text-align:center}.stat-value{display:block;font-size:22px;font-weight:700;color:var(--blue)}.stat-label{font-size:11px;color:var(--gray-500);text-transform:uppercase;letter-spacing:.5px}.flash-banner{background:var(--amber-light);border:1px solid #fbbf24;color:#92400e;padding:12px 18px;border-radius:var(--radius);font-weight:500;margin-bottom:16px;animation:slideIn .3s ease}@keyframes slideIn{0%{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:none}}.current-token-section{margin-bottom:20px}.section-label{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.8px;color:var(--gray-500);margin-bottom:8px}.current-token-card{background:#fff;border-radius:var(--radius);padding:18px 24px;display:flex;align-items:center;gap:16px;box-shadow:var(--shadow);border:1px solid var(--gray-200)}.current-token-card.active{border-color:var(--blue);background:var(--blue-light)}.current-token-card.empty{color:var(--gray-400);font-style:italic}.token-number{font-size:28px;font-weight:800;color:var(--blue)}.token-name{font-size:18px;font-weight:500;color:var(--gray-700)}.controls-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:16px;margin-bottom:24px}.control-card{background:#fff;border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);border:1px solid var(--gray-200)}.control-card h2{font-size:14px;font-weight:600;color:var(--gray-700);margin-bottom:10px}.control-hint{font-size:13px;color:var(--gray-500);margin-bottom:12px}.call-card{border-color:var(--blue)}.input-row{display:flex;gap:8px;width:100%;overflow:hidden}.input-row .text-input{min-width:0;flex:1}.input-row .btn{flex-shrink:0;white-space:nowrap}.text-input{flex:1;border:1.5px solid var(--gray-200);border-radius:var(--radius-sm);padding:8px 12px;font-size:14px;color:var(--gray-800);outline:none;transition:border-color .15s}.text-input:focus{border-color:var(--blue)}input[type=number]{-moz-appearance:textfield}input[type=number]::-webkit-inner-spin-button{opacity:0}.btn{padding:8px 16px;border-radius:var(--radius-sm);font-size:14px;font-weight:600;cursor:pointer;border:none;transition:all .15s;white-space:nowrap}.btn:disabled{opacity:.4;cursor:not-allowed}.btn-primary{background:var(--blue);color:#fff}.btn-primary:hover:not(:disabled){background:var(--blue-dark)}.btn-secondary{background:var(--gray-100);color:var(--gray-700);border:1.5px solid var(--gray-200)}.btn-secondary:hover{background:var(--gray-200)}.btn-call{background:var(--green);color:#fff;padding:10px 24px;font-size:15px;width:100%}.btn-call:hover:not(:disabled){background:#15803d}.btn-danger-ghost{background:transparent;color:var(--red);border:1.5px solid var(--red-light);font-size:13px;padding:6px 12px}.btn-danger-ghost:hover{background:var(--red-light)}.btn-skip{background:transparent;color:var(--amber);border:1.5px solid #fde68a;font-size:12px;padding:4px 10px;border-radius:var(--radius-sm);cursor:pointer;font-weight:600}.btn-skip:hover{background:var(--amber-light)}.queue-section{background:#fff;border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);border:1px solid var(--gray-200)}.queue-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:16px}.queue-header h2{font-size:16px;font-weight:700;color:var(--gray-800)}.queue-table-header{display:grid;grid-template-columns:70px 1fr 80px 80px 70px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;color:var(--gray-500);padding:0 12px 8px;border-bottom:1px solid var(--gray-200)}.queue-row{display:grid;grid-template-columns:70px 1fr 80px 80px 70px;padding:12px;align-items:center;border-bottom:1px solid var(--gray-100);transition:background .1s}.queue-row:hover{background:var(--gray-50)}.queue-row:last-child{border-bottom:none}.token-badge{font-weight:700;color:var(--blue);font-size:14px}.patient-name-cell{font-weight:500;color:var(--gray-800)}.position-cell,.wait-cell{color:var(--gray-500);font-size:13px}.empty-queue{color:var(--gray-400);font-style:italic;text-align:center;padding:32px}.toast{position:fixed;bottom:24px;right:24px;padding:12px 20px;border-radius:var(--radius);font-size:14px;font-weight:500;box-shadow:var(--shadow-md);animation:slideIn .25s ease;z-index:999}.toast-success{background:var(--green);color:#fff}.toast-error{background:var(--red);color:#fff}.waiting-page{max-width:700px}.waiting-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px;flex-wrap:wrap;gap:10px}.clinic-brand{display:flex;align-items:center;gap:12px}.brand-icon{font-size:32px}.waiting-header h1{font-size:20px;font-weight:700;color:var(--gray-900)}.announcement-banner{position:fixed;top:60px;left:0;right:0;z-index:200;background:var(--green);color:#fff;padding:20px;text-align:center;animation:slideIn .3s ease;box-shadow:var(--shadow-md)}.announcement-inner{display:inline-flex;align-items:center;gap:20px}.announce-icon{font-size:32px}.announce-title{font-size:13px;opacity:.85}.announce-token{font-size:32px;font-weight:800;line-height:1}.announce-name{font-size:16px;font-weight:500}.hero-section{background:var(--blue);border-radius:var(--radius);padding:32px 24px;text-align:center;margin-bottom:20px;color:#fff}.hero-label{font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:1px;opacity:.75;margin-bottom:12px}.hero-token{display:flex;flex-direction:column;gap:6px}.hero-number{font-size:64px;font-weight:800;line-height:1}.hero-name{font-size:20px;font-weight:500;opacity:.9}.hero-token.empty .hero-number{opacity:.4}.hero-token.empty .hero-name{opacity:.5;font-style:italic}.stats-row{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin-bottom:20px}.stat-box{background:#fff;border-radius:var(--radius);padding:16px;text-align:center;box-shadow:var(--shadow);border:1px solid var(--gray-200)}.stat-big{display:block;font-size:28px;font-weight:800;color:var(--gray-800)}.stat-desc{font-size:12px;color:var(--gray-500);margin-top:2px}.my-token-section{background:#fff;border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);border:1px solid var(--gray-200);margin-bottom:20px}.my-token-section h2{font-size:16px;font-weight:700;color:var(--gray-800);margin-bottom:12px}.my-status-card{margin-top:14px;border-radius:var(--radius);padding:16px 20px;display:flex;flex-direction:column;gap:4px}.my-status-card.being-seen{background:var(--green-light);border:1.5px solid var(--green)}.my-status-card.next-up{background:var(--amber-light);border:1.5px solid #fbbf24}.my-status-card.waiting{background:var(--blue-light);border:1.5px solid #93c5fd}.my-status-icon{font-size:24px;margin-bottom:6px}.my-status-title{font-size:16px;font-weight:700;color:var(--gray-800)}.my-status-sub{font-size:13px;color:var(--gray-600)}.queue-list-section{background:#fff;border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);border:1px solid var(--gray-200)}.queue-list-section h2{font-size:16px;font-weight:700;color:var(--gray-800);margin-bottom:14px}.queue-pills{display:flex;flex-direction:column;gap:8px}.queue-pill{display:grid;grid-template-columns:70px 1fr 80px;align-items:center;padding:10px 14px;border-radius:var(--radius-sm);background:var(--gray-50);border:1px solid var(--gray-200)}.queue-pill.my-pill{background:var(--blue-light);border-color:var(--blue)}.pill-token{font-weight:700;color:var(--blue)}.pill-pos{font-size:13px;color:var(--gray-600)}.pill-wait{font-size:13px;color:var(--gray-500);text-align:right}@media (max-width: 600px){.header-stats{gap:12px}.stat-value{font-size:18px}.controls-grid{grid-template-columns:1fr}.queue-table-header,.queue-row{grid-template-columns:60px 1fr 70px 70px}.queue-table-header span:last-child,.queue-row button{display:none}.hero-number{font-size:48px}.stats-row{grid-template-columns:1fr 1fr}}.analytics-page{max-width:900px}.analytics-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:24px}.analytics-header h1{font-size:22px;font-weight:700;color:var(--gray-900)}.analytics-date{font-size:13px;color:var(--gray-500);margin-top:2px}.analytics-loading{text-align:center;color:var(--gray-400);padding:60px}.kpi-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:24px}.kpi-card{border-radius:var(--radius);padding:20px 18px;display:flex;flex-direction:column;gap:6px;box-shadow:var(--shadow);border:1px solid transparent}.kpi-value{font-size:34px;font-weight:800;line-height:1}.kpi-label{font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.5px}.kpi-blue{background:var(--blue-light);border-color:#93c5fd}.kpi-blue .kpi-value{color:var(--blue-dark)}.kpi-blue .kpi-label{color:#1e40af}.kpi-green{background:var(--green-light);border-color:#86efac}.kpi-green .kpi-value{color:#15803d}.kpi-green .kpi-label{color:#166534}.kpi-amber{background:var(--amber-light);border-color:#fcd34d}.kpi-amber .kpi-value{color:#b45309}.kpi-amber .kpi-label{color:#92400e}.kpi-purple{background:#f5f3ff;border-color:#c4b5fd}.kpi-purple .kpi-value{color:#6d28d9}.kpi-purple .kpi-label{color:#5b21b6}.completion-section{background:#fff;border-radius:var(--radius);padding:18px 20px;box-shadow:var(--shadow);border:1px solid var(--gray-200);margin-bottom:20px}.completion-label{display:flex;justify-content:space-between;font-size:13px;font-weight:600;color:var(--gray-700);margin-bottom:10px}.completion-pct{color:var(--green)}.completion-bar{height:10px;background:var(--gray-100);border-radius:999px;overflow:hidden}.completion-fill{height:100%;background:var(--green);border-radius:999px;transition:width .5s ease}.history-section{background:#fff;border-radius:var(--radius);padding:20px;box-shadow:var(--shadow);border:1px solid var(--gray-200)}.history-section h2{font-size:16px;font-weight:700;color:var(--gray-800);margin-bottom:14px}.history-header{display:grid;grid-template-columns:60px 1fr 80px 80px 90px 80px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;color:var(--gray-500);padding:0 12px 8px;border-bottom:1px solid var(--gray-200)}.history-row{display:grid;grid-template-columns:60px 1fr 80px 80px 90px 80px;padding:10px 12px;align-items:center;border-bottom:1px solid var(--gray-100);font-size:14px}.history-row:last-child{border-bottom:none}.history-row:hover{background:var(--gray-50)}.time-cell{color:var(--gray-500);font-size:13px}.badge{font-size:11px;font-weight:600;padding:2px 8px;border-radius:999px}.badge-green{background:var(--green-light);color:#166534}.badge-amber{background:var(--amber-light);color:#92400e}.badge-blue{background:var(--blue-light);color:#1e40af}.db-notice{background:#fef3c7;border:1px solid #fcd34d;color:#92400e;padding:12px 16px;border-radius:var(--radius);font-size:13px;margin-bottom:20px}.db-notice code{background:#00000014;padding:1px 5px;border-radius:4px;font-family:monospace}